Privacy Policy

Bates Agency SFG LLC Privacy Policy

Welcome to the Bates Agency SFG LLC website (http://batesagencysfg.com/) (the "Site") owned by Bates Agency SFG LLC. (the “Company”) (http://batesagencysfg.com/) We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site ("Visitors") who visit without transacting business and Visitors who register to transact business on the Site and make use of the various products and services (collectively, "Services") offered by http://batesagencysfg.com/ (the “Company”) ("Authorized Customers").

Personally Identifiable Information

refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?

We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the names, addresses, phone numbers and email addresses of Authorized Customers, the nature and size of the business, and the nature and size of the advertising inventory that the Authorized Customer intends to purchase or sell.

We may collect the following personal information from you from our Services:

Contact information such as name, email address, mailing address, mobile/cell phone number and phone number;

Billing information such as payment card number and billing address;

Unique identifiers such as user name, account number, and password;

Preference information such as marketing preferences;

Account information including information entered in website forms or when creating or using accounts;

Information associated with your inquiries to us;

Information associated with your web transactions with us, or our affiliates such as information (via “pixel tags”) about how emails we have sent have been accessed. Third party advertisers or data analytics providers also gather similar information and/or match this information to that from other sources;

Basic data passed during text message transmission (including, but not limited to, message content, photos, files, and message count/volume);

Mobile device information including mobile device identification, service provider, and location;

Information about your mobile device, use of our app, or app performance

Information or feedback provided through e-mail, voice, letter, or online posting;

Data (including phone number, transmission, and message data) from general text messaging users who send messages to users of our Services.

We collect other information relating to your interactions with our Services including:

Clicking, browsing, and use data/patterns (including, but not limited to, information gathered through “cookies” and “pixel tags”); and

Information about your IP address, browser, internet service provider, pages, operating system, date/time stamps, and click stream data.

How do we use your information?

We may use your information for any lawful purpose, including the following:

To create and maintain your account;

To process and fulfill your orders, including to send you emails to confirm your order status, and to provide other related communications;

To respond to your inquiries or support tickets;

To provide products and services you request, including to provide publications to which you subscribe;

To operate, personalize, and improve the Services, including for analytics purposes;

To send Bates Agency SFG LLC or client or affiliate promotions and marketing materials that may be of interest to you;

To contact you for phone number verification, enrollment/activation activities, encouraging or enabling your use of the Services including, but not limited to, specific features, to address possible inappropriate use, or at our Company’s discretion;

For our other business purposes, such as research, payment processing, and operational purposes;

To comply with the law and to maintain the security of our Services;

With your consent, or as otherwise disclosed at the time information is collected.

What organizations are collecting the information?

In addition to our direct collection of information, our third party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.

With whom may the information be shared?

Personally Identifiable Information about Authorized Customers may be shared with other Authorized Customers who wish to evaluate potential transactions with other Authorized Customers. We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third party vendors. We also offer the opportunity to "opt out" of receiving information or being contacted by us or by any agency acting on our behalf.

Credit card processing is not done directly by the “Company”) and no employee of the “Company”) has access to any confidential credit card or payment information unless you specifically give us access to the information by sending it to us.

Payments are processed wither through Paypal (https://www.paypal.com/us/home) or thru Stripe (https://stripe.com/) or Square (http://square.com) depending on what payment option the “Authorized Customer” selected at the time of check out. We are governed by their terms of service and privacy policies for payment processing.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by the “Company” is securely stored and is not accessible to third parties or employees of the “Company” except for use as indicated above.

What choices are available to Visitors regarding collection, use and distribution of the information?

Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at Donna.bates.db@gmail.com.

Are Cookies Used on the Site?

Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged on and the site is unused for more than 10 minutes, we will automatically log the Authorized Customer off.

How does the “Company” use login information?

the “Company” uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user's movement and use, and gather broad demographic information.

What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?

the “Company” has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. Such vendors may have access to certain Personally Identifiable Information on a need to know basis for evaluating Authorized Customers for service eligibility. Our privacy policy does not cover their collection or use of this information. Disclosure of Personally Identifiable Information to comply with law. We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.

How does the Site keep Personally Identifiable Information secure?

All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.

How can Visitors control and or correct any inaccuracies in Personally Identifiable Information?

You have control over your personal information and how it is collected, used, and shared. For example, you have a right to:

Change or correct personal data. You can edit any personal data with us by emailing Donna.bates.db@gmail.com. Access and take your data. You can also ask us for a copy of personal data you provided to us by emailing Donna.bates.db@gmail.com and we will get back to you within 30 days.

Ask us to stop using or limit our use of your personal data in certain circumstances—for example, if we have no lawful basis to keep using your data, or if you think your personal data is inaccurate.

Object to our use of your personal information for marketing purposes. You can ask us to stop sending you marketing messages at any time by emailing us at Donna.bates.db@gmail.com, replying stop to any email or sms text message or by simply clicking the Unsubscribe link in any email you receive.

Ask us to delete your data. You have a right to be forgotten and request your personal information on file be deleted by contacting us at Donna.bates.db@gmail.com. You may "opt-out" of any text or SMS communications by replying with the word STOP or by following other specific instructions as provided. You may "opt-out" or email communications by following the unsubscribe link at the bottom of the email. Please note you may have subscribed to more than one email list that we maintain. You can unsubscribe from one or more lists or all lists. Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at Donna.bates.db@gmail.com.

Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?

We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site's database by contacting

Donna.bates.db@gmail.com. However, because of backups and records of deletions, it may be impossible to delete a Visitor's entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.

What happens if the Privacy Policy Changes?

We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.

Links:

This web site contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours. It is possible that Bates Agency SFG LLC may earn an affiliate commission or revenue from visitors clicking a link on our website.